The reasons people usually write in, and what to know about each.
Tests are run in the order requests are verified, and the summary is emailed to the address on the request when the run finishes. Give it some time, check your spam folder, then get in touch below — mention the website you requested so it can be found quickly.
Automated agents are not perfect: they can miss things, and occasionally flag something that turns out not to be a problem. If a finding looks wrong — or a real issue was missed — say so in an email below. A retest after a fix is directly comparable to the original run.
Nothing runs until the site has passed the DNS ownership check. If your request still shows a DNS record waiting to be added, that's the step holding things up — resubmitting won't move it faster.
A question, a complaint, or a request to stop testing your site — all of it goes straight to a person.
That link opens an email to benjitheitguy@gmail.com. Include the website in question — and the verification page link, if you still have it.